Structured Incident Management

The Incident Management system for LightHouse(tm) is a component used to allow one or more operators to collaborate responses to an incident, as well as generate a non-volatile record of actions taken.  The Structured Incident option further allows system administrators the ability to require the responding operator(s) to respond to a sequence of form entries or instructions in order to finish the incident.

The Structured Incident option is a powerful tool that enables for multiple-branching response options, guiding operators through the proper operating procedures for responding to a given incident type.  Structured incident templates can be applied to devices and thus require systematic responses and actions of responding integrators.

For more information about the LightHouse Incident Management and the Structured Incident option, see the associated software manual, or contact sales@networkharbor.com for more information.  The LightHouse Incident Management system, with Structured Incident support is a standard component of the Network Harbor LightHouse System available to all customers.

LightHouse is the pre-eminent physical security integration management (PSIM) platform, trusted by Federal, State, and Local governments, as well as corporations and educational institutions, providing command, control, communications, status, and alerting capabilities over a wide range of access control, video, intrusion detection, automation, building management, network infrastructure, mass notification, and more.

For more information on NHI LightHouse solutions, see https://NetworkHarbor.com/LightHouse or contact sales@networkharbor.com

Related Topics:
Incident Management
Incident Associated Documents

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